TERMS & CONDITIONS
FOR THE SUPPLY OF PLAYFUL HAPPINESS AB PRODUCTS.

1. THE CONTRACT

Playful Happiness AB will confirm all orders via e-mail. This e-mail confirms acceptance of your order and brings into existence a legally binding contract between Playful Happiness AB and you, the Purchaser. All e-mail correspondence will be communicated via the address given by you in your order form. Playful Happiness AB must receive payment of the whole of the price for the goods that you order before your order can be accepted.

2. PRICE AND SPECIFICATION

a. The prices payable for goods that you order are as set out in our Web site. Whilst we endeavour to maintain prices, Playful Happiness AB reserves the right to alter prices and specifications without notice.

b. You will be required to pay extra for delivery (if not FREE DELIVERY is stated) and it might not be possible for us to deliver to some locations.

3. AVAILABILITY OF GOODS
If Playful Happiness AB has insufficient stock to deliver the goods ordered by you, any sum debited by Playful Happiness AB from your credit card will be re-credited to your account and Playful Happiness AB will notify you by email. The refund will be made as soon as possible. Playful Happiness AB will not be obliged to offer any additional compensation for disappointment suffered.

4. DELIVERY OF GOODS TO YOU

a. Playful Happiness AB will deliver the goods ordered by you to the address you give Playful Happiness AB for delivery at the time you make your order.

b. You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and Playful Happiness AB will not be liable for their loss or destruction. 

c. Any goods ordered via and/or for delivery to a 3rd party shopping/shipping solution are considered delivered when they are accepted at the given delivery address. Any damages/non-delivery past this point will be your responsibility, and you will need to discuss with the 3rd party shopping/shipping provider.

When ordering goods from www.playfulhappiness.com for delivery outside EU you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so we advise contacting your local customs office for further information. Additionally, please note that when ordering from www.playfulhappiness.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

5. COOLING OFF PERIOD

a. If you live within the EU, under EU law you are entitled to a "cooling off" period after placing your order. You may cancel your order without giving a reason. As long as you return the goods within 14 days following the day of receipt you will receive a full refund of all charges, as long as the goods do not show signs of unreasonable use.

b. The cost of the safe return of the goods is the responsibility of the customer. You are advised to obtain proof of postage from the post office. Playful Happiness AB are not responsible for the loss of any items during transit.

c. Playful Happiness AB shall not be liable for loss of profits or contracts or other indirect or consequential loss (except in respect of injury to or death of any person) whether arising from negligence, breach of contract or however.

6. LIABILITY

a. If the goods Playful Happiness AB delivers are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, Playful Happiness AB shall have no liability to you unless you notify Playful Happiness AB in writing at the Playful Happiness AB contact address of the problem within 7 working days of the delivery of goods in question.

b. If you do not receive the goods ordered by you within 30 days of the date on which you ordered them, Playful Happiness AB shall have no liability to you unless you notify Playful Happiness AB of the problem in writing at the Playful Happiness AB contact address within 30 days of the date on which you ordered the goods.

c. If you live outside of the EU, and are dissatisfied with goods received, Playful Happiness AB shall have no liability to you unless you notify Playful Happiness AB within 7 working days of delivery and return the goods to Playful Happiness AB at your cost and in the condition in which they were sent.

d. If you notify a problem to Playful Happiness AB under this condition, Playful Happiness AB’s only obligation will be, at its option:

i. to make good any shortage or non-delivery

ii. to replace or repair any goods that are damaged or defective; or

iii. to refund to you the amount paid by you for the goods in question in whatever way Playful Happiness AB chooses.

e. Playful Happiness AB will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to Playful Happiness AB under this condition and Playful Happiness AB shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under paragraph c above.

f. Playful Happiness AB sings from negligence, breach of contract or however.

7. FORCE MAJEURE

Playful Happiness AB shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

8. INVALIDITY 

The enforceability of the rest of these conditions will not be affected if any part of these conditions is unenforceable (including any provision in which Playful Happiness AB excludes its liability to you).

9. GOVERNING LAW

The terms and conditions shall be governed by and construed in accordance with the laws of Sweden, and the Swedish courts shall have jurisdiction to resolve any disputes.

10. ENTIRE AGREEMENT

These terms and conditions, together with the current Playful Happiness AB Web site prices, delivery details and Playful Happiness AB contact details, set out the whole of our agreement relating to the supply of the goods to you by Playful Happiness AB.

DISCLAIMER
The Playful Happiness AB website is provided on an "as is" basis and makes no representations with respect to this site or its contents and disclaims all such representations. In addition, Playful Happiness AB makes no representations about the accuracy, completeness, or suitability for any purpose of the information and graphics published on this site. The information contained on this site may contain technical inaccuracies or typographical errors. All liability of Playful Happiness AB arising from such inaccuracies or errors is expressly excluded.
Neither Playful Happiness AB nor any of its employees will be liable for damages arising from the use of our website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Playful Happiness AB reserves the right at any time to amend its prices without notice. All orders for products are subject to availability and Playful Happiness AB reserves the right to refuse to supply to any individual or company for whatever reason.
All brand names, product names and titles and copyrights used in this site are trademarks or trade names or copyrights of their respective holders. No permission is given by Playful Happiness AB in respect of the use of any such brand names, product names or titles or copyrights and such use may constitute an infringement of the holder's rights.
Any communication or material you transmit to the Web Site by electronic mail or otherwise, including any data, questions or answers, comments, suggestions, or the like is and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Playful Happiness AB or its affiliates or licensed to others by Playful Happiness AB or its affiliates for any purpose, including but not limited to product or service solicitations, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, Playful Happiness AB is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Web Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information.
We advise that customers do not transmit credit card information via email and consequently any losses incurred or sustained by customers who transmit information by means of email or another internet link shall be borne solely and exclusively by that customer and in no event shall any such losses in whole or in part be borne by Playful Happiness AB. When using a public computer, it is essential that you sign out when you have finished shopping.
From time to time we may email special offers and newsletters to Playful Happiness subscribers. Should you not wish to receive such emails please unsubscribe.

COPYRIGHT

Copyright © 2023 Playful Happiness AB. All rights reserved.
All materials on this Web Site, and the Site itself, are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by Playful Happiness AB, or used with the permission of their owners. Such materials include, but are not limited to, photographs, images, illustrations, video clips, audio clips, designs, logos, trademarks. The ‘HappyBox’ are a Registered design.
The materials contained in this Site are displayed for informational and promotional purposes only. This Site is solely for private, personal, and non-commercial use. You may download or copy materials in this Site solely for your personal non-commercial use. You do not obtain any right, title or interest in any material or software as a result of any such downloading or copying. You may not reproduce (except for your personal non-commercial use), publish, transmit, distribute, display, remove, delete, add to, otherwise modify, create derivative works from, sell or participate in any sale of, this Site, any of the materials in this Site, or any related software. Any other use of materials on this Site, including reproduction for purposes other than your personal non-commercial use, modification, distribution or republication, without the prior express written permission of Playful Happiness AB, is strictly prohibited.